Privacy Policy
Effective Date: June 6, 2024**
Soto MD Telehealth ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal and medical information. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, date of birth, email address, phone number, and other contact details.
- Medical Information: Health history, symptoms, treatment details, and other health-related information provided during consultations.
- Payment Information: Credit card details and billing information for processing payments.
- Usage Data: Information about how you access and use our services, including IP address, browser type, and device information.
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing Services: To schedule and conduct telehealth consultations and deliver medical care.
- Processing Payments: To process transactions securely through Stripe.
- Communication: To send you appointment confirmations, reminders, and other service-related communications.
- Improving Services: To enhance and personalize your experience, and to understand how our services are used.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Healthcare Providers: To ensure you receive appropriate medical care.
- With Payment Processors: To process your payments securely.
- With Legal Authorities: When required by law, or to protect our rights, property, or safety.
- With Your Consent: In any other situation where you provide explicit consent.
4. Data Security
We implement robust security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction. Our telehealth platform is HIPAA-compliant, ensuring your data is handled with the utmost confidentiality.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccuracies in your information.
- Delete Your Information: Request the deletion of your personal information, subject to certain exceptions.
- Withdraw Consent: Withdraw your consent to the processing of your information at any time.
To exercise these rights, please contact us at info@sotomdtelehealth.org.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@sotomdtelehealth.org
Thank you for choosing Soto MD Telehealth. We are committed to protecting your privacy and providing you with the highest quality care.